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What are "cookies"? Cookies are used as part of VA-ONCE programming so if your computer's setting does not accept cookies, you cannot use VA-ONCE. VA-ONCE uses cookies only when you are actually in VA-ONCE. These are called "session cookies". Once you close your browser, no VA-ONCE cookies remain on your computer. VA-ONCE does not use "persistent" cookies.

What must I do to allow my computer to accept cookies? You must change settings on your Internet browser to accept session cookies. VA-ONCE currently allows recent version of either the Microsoft Internet Explorer (IE 5.5 SP2 or higher) or Netscape Navigator (NN v6.02 or higher) browsers. Other browsers are currently not supported. Each browser requires a different procedure to change settings. Also, IE and Netscape exist in different versions requiring slightly different steps to change settings. Please consult your browser help to determine how to enable session cookies or contact the VA-ONCE VBA Representative.

If you need to download the VA-ONCE supported browsers, they may be downloaded for free by clicking on either download Microsoft Internet Explorer or Netscape Navigator.

If you feel that you have received this message in error, please contact the VA-ONCE VBA Representative. Please include as many details of your computing environment as possible (such as browser brand and version as well as operating system).

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